How to… | Passwords

GC_3.Reset Password Banner

 

 How to change your password…

1. Visit Change / Reset Password

2. If you know your old password and want to change it, click the blue link.

3. Enter your university email address, followed by your old password.

4. Enter your new password twice as prompted.

5. Click submit. Your password should update instantly.

 

Forgotten your password?

If you have forgotten your password and wish to change it, you can now use our Self-Service Password Reset tool!

  1. Click on a “Forgot Password?” link on any of the sign-in pages for Blackboard, Office 365, the Library and other University services.
  2. Enter your University email address in the following format:

Students: 01234567@students.lincoln.ac.uk (where “01234567” is your Account ID).
Staff: jsmith@lincoln.ac.uk

3. If you have a personal email address registered with us, you will receive a verification code in your personal email inbox. Type this into the box that appears, and you will be able to change your password.

Please Note: If you don’t have a personal email address registered with us, you will need to visit sspr.lincoln.ac.uk to set up your security questions and an alternative email address.

Remember: It is important that your password is updated on all devices used to access University services such as Wi-Fi and email. If you do not do this, you may be temporarily locked out of your account.

 

 

Choosing a Password…

Strong Password Definition

A strong password MUST have the following characteristics:

*  It is at least fifteen characters long.

*  It includes upper and lower case letters (e.g. a–z, A–Z); digits (0-9) and other characters (punctuation): ! @ # $ % ^ & * ( ) _ + | ~ – = \ ` { } [ ] : ” ; ’ < > ? , . / )

*  It is not a word in any language, slang, dialect, jargon.

*  It is not based on personal information, user id, names of family, children or pets.

*  It must be changed every six months for interactive accounts (that are typed during Sign-In) and every year for non-interactive accounts.

*  When a password is changed a previous password can never be reused.

*  More than three attempts at entering a strong password will result in the account being set unusable (locked out) until an administrator has unlocked the account.

 

Normal Password Definition

A normal password MUST have the following characteristics:

*  It is at least eight characters long

*  It includes upper and lower case letters (e.g. a–z, A–Z), digits (0-9) and other characters (punctuation): ! @ # $ % ^ & * ( ) _ + | ~ – = \ ` { } [ ] : ” ; ’ < > ? , . / )

*  More than three attempts at entering a normal password will result in the account being unusable (locked out) for ten minutes.

*  It is not based on personal information, user id, names of family, children or pets.

 

 


Note: you can also use a strong password where only a normal password is required.

Need Help? Call us on 01522 88 6500 or email ict@lincoln.ac.uk