How To… | Student Halls Network

The University Network gives our Staff and Students access to the Internet and University Digital resources like Email, Blackboard, and The Portal.

The University Network gives our Staff and Students access to the Internet and resources such as Email and Blackboard*. You can connect to the University of Lincoln’s computer network via a cable from our on-campus student accommodation or wirelessly in any University building.

*Please Note: You will first need to go through the Getting Started/Enrolment process in order to access these resources and set up your connection using this guide.


Protect Your Device…

The University strongly advises you ensure any device connecting to our network is fully up to date and has anti-virus software installed. This will make sure your device is adequately protected from threats which are internet based and from other devices sharing our Network. We offer all our Staff and Students free antivirus & malware protection software which is available in the ICT Services section of the Portal once you have enrolled.


Registering Your Devices

You will need to register your devices in order to connect them to the University network. Here is a step by step guide on how to do this:

1. On a phone or computer, go to

2. Sign in with your University email address and password.

3. Accept the Terms & Conditions.

4. Click the blue “Add” button (located at the top left of the page).

5. Enter the device’s information into the form:

a. Enter a device name (e.g. “Xbox” or “Fire TV Stick”)

b. In the Device ID box, enter the device’s MAC address. (See the second half of this guide if you can’t find the MAC address.)

c. Enter a description, or leave this box blank.

6. When you’ve completed the form, click “Submit”.

7. Restart the device.

8. Connect to the network:

a. If you’re connecting to the wifi, select “UoL – Visitor” on the device. (Most devices don’t support eduroam so you’ll need to use UoL – Visitor)

b. If you’re connecting via an Ethernet cable, plug it into the device.

9. You should now have network access!

Please note – Not all devices are supported. A list of unsupported devices can be found at the bottom of this guide.


Finding a Device’s MAC Address

Amazon Fire TV

1. Plug your Amazon Fire TV Stick into the TV. Once everything has loaded you will be presented with the home screen.

2. From the Home screen, press the Menu button on your Fire TV remote.

3. Select Settings. You should see the Wi-Fi MAC Address located in the Device Info section.


1. Navigate to Settings > Network > Advanced Settings. Here you will see the wired and wireless MAC addresses.

a. To connect to the Wi-Fi, the wireless MAC must be registered.

b. To connect via an Ethernet cable, the wired MAC must be registered.


1. Navigate to Settings > System > System Information.

a. To connect to WiFi, the WiFi MAC address must me registered.

b. To connect via an Ethernet cable, the LAN cable MAC address must be registered.

Nintendo Switch

1. Navigate to System Settings > Internet > System Informationa. The MAC address is listed under “console MAC address”. This will need to be registered.

Smart TVs

The MAC address can usually be found in either Settings > System > System Information or Settings > Network > Advanced. This varies by make and model – see manufacture documentation for further information.

Apple TV

1. Navigate to Settings > General > Network.

a. To connect to the WiFi, the “WiFi Address” will need to be registered.

b. To connect via ethernet cable, the “Ethernet Address” will need to be registered.


Unsupported Devices

Some devices can’t be used on the University network due to the way that they’re designed. Here’s a list of commonly used devices that don’t support our network:

• Google Home devices

• Chromecasts

• Amazon Alexa devices

• Wireless printers

• Smartwatches


Need Help? Call us on 01522 88 6500 or email