The ICT strategy has been developed in response to the publication of the University of Lincoln strategic plan for the period 2011 to 2016 and describes the role of ICT to develop and deliver ICT services to meet the needs of the University community. In summary, this means support for teaching & learning, the student experience and research & enterprise – both directly for students, Colleges and Research Groups, and also indirectly by facilitating and supporting the activities of other professional service departments.
The ICT strategy has been developed to create a solid foundation providing support to the University over the long term beyond the 5-year time range with the objectives of the strategy being to create:
- An open ICT environment that goes beyond the process orientated nature of the business of the University to fully support the journey of students and all members of the University community through their involvement with the University and beyond.
- An ICT architecture as a foundation for the strategy using an Enterprise Architecture framework to develop a process orientated business architecture describing the operation, organisation and governance of the University.
- A data and information architecture where the data entities are fully understood and correspond to the business data entities of the University.
- A service orientated application architecture that utilises and reuses the existing application landscape where possible and appropriate but provides the opportunity to rapidly and efficiently develop new application services.
- A flexible and portable technology infrastructure that allows us to take advantage of current and future technology and does not restrict further initiatives by requiring continual large-scale capital investment.
- Flexible access to and provision of services and applications to allow members of the University community to access services in a variety of ways using a variety of devices and technologies both on campus and remotely including extending access internationally beyond geographical borders.
The ICT strategy provides the link between the University strategy and the work of ICT through the creation of a decision space within which the management of the operational environment, identification of the future landscape and the roadmap of projects to move from the current to future landscape can be defined and executed successfully.
ICT Strategy Documents
The strategy roadmap has been developed using an Enterprise Architecture approach, which employs a framework to aid the understanding of the processes, organisation and governance of the University, the supporting systems and data, and the underlying technology. Complexity within an organisation comes from the lack of visibility of the full end to end processes and the subsequent disconnections between processes and isolation between systems and technology. Enterprise Architecture addresses this complexity by providing the visibility and addressing poor alignment between the business and systems. Ultimately, processes become more straightforward, faster and cheaper, data becomes more accurate, reliable and timely while duplication is reduced, and the IT operation is more efficient.
Enterprise architects are like city planners, providing the roadmaps and regulations that a city uses to manage its growth and provide services to its citizens. The enterprise architect, like a city planner, both frames the city-wide design, and choreographs other activities into the larger plan.