Security

Email Client Compliance – Modern Authentication

Microsoft will soon be retiring basic authentication from Office 365, meaning that only modern authentication methods will be compatible. In order to comply with University policies around Multi-Factor...

How To… | Sharing Permissions in SharePoint

Ensuring your sharing options and permissions are correct in SharePoint What is SharePoint? Microsoft SharePoint is a cloud-based service that helps organisations share and manage content, knowledge, and...

Christmas Break 2020

With the Festive season and Christmas Break fast approaching, we have put together some need-to-know tips and guidance. From using 365 to stay in touch with family, setting...

How To… | Enable 3rd Party Cookies for Blackboard Collaborate

Why do you need to enable 3rd party cookies? There have been reports that when some people try to access Blackboard Collaborate they see a ‘purple spinning circle’...

A student sitting alone on a laptop.

How To… | Self-Service Password Reset

What is Self-Service Password Reset? Normally, if you forget your password, or for some reason get locked out of your University account, you won’t be able to reset...

A Woman working at a laptop.

How To… | Clear Your Cache

Why do you need to clear your cache? Your browser has a folder in which certain items that have been downloaded are stored for future use. Graphics, images,...

A student sitting alone on a laptop.

How To… | Passwords

Password Trouble-shooter Having trouble signing into your account? Try our Password Trouble-shooter system. By answering a series of quick questions and following the steps, the Password Trouble-shooter can...

Front Desk Helpers looking at a macbook.